Patient Care Coordinator

We are seeking a Patient Care Coordinator for our Warren location! The Patient Care Coordinator performs a variety of reception, insurance, and data entry duties for patients/parents in an engaging, welcoming, and warm manner. S/he answers telephones, schedules appointments, handles patient finance at the time of service, maintains patient records, and coordinates patient flow through the office. S/he helps to promote a safe, pleasant, and harmonious environment for the team and patients.

 

About Riverside Oral Surgery:

 

Riverside Oral Surgery, the official Oral Surgeons of the New Jersey Devils and home to Instagram’s “BloodyToothGuy,” is one of the most highly-recognized, well-established, and respected surgeon-owned and operated practices in the Northeast. Today, with eleven locations,

Riverside Oral Surgery continues to expand its brand of oral and maxillofacial surgery well beyond its Northern, NJ roots. As the practice continues to grow, so too do the offerings of our surgeons, each bringing a focus complementary to the full-scope group as a whole.

★ ★ ★ ★ ★ Patients Just Like you

I highly recommend Riverside Oral Surgery, and specially Dr. Richer. I had two wisdom teeth extracted last Saturday, it went smoothly with no complications and I finished within 15 mins. The Staff are very nice and friendly too.

★ ★ ★ ★ ★ Patients Just Like you

Riverside is the 92’ dream team of Oral Surgeons. They are surely a very uniquely talented group of professionals. I was held hostage by two hideously impacted wisdom teeth. Dr. Richer and company took excellent care of me two separate procedures. I have referred friends and family here and will continue to do so. I wouldn’t even consider going elsewhere.

★ ★ ★ ★ ★ Patients Just Like you

Came here for wisdom teeth removal with sedation and all the staff (reception and medical team) were super nice and answered all questions/concerns I had! They were quick to get back to me when I had questions about aftercare/ the procedure itself.

Essential Duties & Responsibilities:

Open Office

• Unlock doors, lamps, and turn lights on
• Turn on electronic equipment in the front area (computer, tv, radio)
• Retrieve messages from the answering service and

• Greet patients on the telephone and in
• Answer telephone and triage phone
• Schedule and confirm patient
• Input patient data and documents into
• Manage daily schedule to maximize productivity and

• Maintain cancellation
• Follow-up calls to broken appointment
• Preparing the patient schedule for the following day

• General clerical duties
• Fax, photocopy
• Tidy patient areas and workspace
• Financials

• Collect monies due at the time of
• Bring all checks to the team member responsible for the bank
• Prepare End of Day
• Petty cash money counted and recorded

• Close office

• Print and deliver night calls to doctor(s).
• Balance end-of-day deposit
• Lock

• General:

• Perform any reasonable request from the manager and/or
• Responsible for complying with OSHA, HIPAA security, and privacy policies at all times.
• Writing Patient and Doctor Thank you

 

Skills and Qualifications


Proven receptionist experience

• Excellent written and verbal communication skills
• Ability to multitask and manage time wisely
• Working knowledge of Microsoft Office
• High school diploma or equivalent
• Experience refining and developing processes

Competencies

  • Customer Focus
  • Optimizing Work Process

Physical Demands

Work is performed in an office environment and is sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity

such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading and phone use.

Are you ready to book your appointment?

Request an appointment online or call an office near you! Our friendly and caring staff can assist you with any questions.

Core Values

Ability to demonstrate, understand and apply our workplace values which are embedded in all roles.

Always Do What’s Right:

 Relationships are fostered by always doing what is Right for our patients, right for our referring doctors, right for Riverside.

Attention to Detail:

 Attention to detail in everything we do, means attention to detail in ANYTHING we do. #theriversideway

Safety:

 Safety is essential to our Commitment to the safety of our people and our patients is a standard to which we all are held accountable.

Integrity, Honesty, Dignity & Respect:

 We treat others as we wish to be By doing so, we build trusting relationships with our fellow colleagues and with our patients and the communities in which we operate. We value the richness that diversity brings to our workforce and communities. We create an environment where the contributions of every employee, patient and supplier are valued and all are treated with dignity and respect.

Stewardship:

We are diligent caretakers of our businesses, assets and the environment, dedicated to serving our patients and We operate in a safe and sustainable manner, and we embrace our accountability for making optimal operational and financial decisions.

Personal Responsibility & Teamwork:

 We take personal responsibility and are accountable for all we do, recognizing that our individual contributions, our diversity and our commitment to work together to achieve shared goals drive our success.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To apply: send your resume to careers@riversideoralsurgery.com

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