Clinical Operations Manager

The Clinical Operations Manager is responsible for the daily planning, organizing, and supervision of clinical operations in his/her region of offices related to patient-centered satisfaction, patient flow, efficiencies, and provider productivity which includes clinical and regulatory compliance, patient communications, outreach, staff management, and scheduling. The manager will develop all appropriate guidelines, policies, and principles related to patient care, educational programs, and clinical compliance.

About Riverside Oral Surgery:

Riverside Oral Surgery, the official Oral Surgeons of the New Jersey Devils and home to Instagram’s “BloodyToothGuy,” is one of the most highly-recognized, well-established, and respected surgeon-owned and operated practices in the Northeast. Today, with eleven locations, Riverside Oral Surgery continues to expand its brand of oral and maxillofacial surgery well beyond its Northern, NJ roots. As the practice continues to grow, so too do the offerings of our surgeons, each bringing a focus complementary to the full-scope group as a whole.

Essential Duties & Responsibilities:

Clinical Operations

Core Values

Ability to demonstrate, understand and apply our workplace values which are embedded in all roles.

  • Always Do What’s Right: Relationships are fostered by always doing what is Right for our patients, right for our referring doctors, right for Riverside.
  • Attention to Detail: Attention to detail in everything we do, means attention to detail in ANYTHING we do. #theriversideway
  • Safety: Safety is essential to our Commitment to the safety of our people and our patients is a standard to which we all are held accountable.
  • Integrity, Honesty, Dignity & Respect: We treat others as we wish to be By doing so, we build trusting relationships with our fellow colleagues and with our patients, and the communities in which we operate. We value the richness that diversity brings to our workforce and communities. We create an environment where the contributions of every employee, patient, and supplier are valued and all are treated with dignity and respect.
  • Stewardship: We are diligent caretakers of our businesses, assets, and the environment, dedicated to serving our patients We operate in a safe and sustainable manner, and we embrace our accountability for making optimal operational and financial decisions.
  • Personal Responsibility & Teamwork: We take personal responsibility and are accountable for all we do, recognizing that our individual contributions, our diversity and our commitment to work together to achieve shared goals drive our success.
★ ★ ★ ★ ★ Patients Just Like you

Dr. Auerbach and the staff at Riverside Oral Surgery are extremely nice and professional. They really make you feel very comfortable and cared for. I was there recently for two extractions and bone grafts and they thoroughly explained what to expect during and after the procedures. As a mom of a special needs child, it is greatly appreciated when I can go and be relaxed while having my teeth taken care of. Bonus perk - while listening to music, with my eyes closed and the light on my face, I can almost pretend to be sitting in the sun on a beach!

★ ★ ★ ★ ★ Patients Just Like you

I cannot say enough about Dr. Auerbach and the staff at Riverside Oral Surgery! Dr. Auerbach did an awesome job extracting four of my son's wisdom teeth. His patient care and concern really touch my heart. He made himself available to answer my questions and it was obvious that he cares about his patients and their families. The ladies at the front desk, along with the nursing staff that I encountered were knowledgeable, gracious, and kind! Furthermore, the place is immaculate and stylish! I highly recommend Dr. Auerbach and Riverside Oral Surgery. God bless all of you!

★ ★ ★ ★ ★ Patients Just Like you

I had a wonderful experience at Riverside Oral Surgery. Everyone is very nice and professional. Dr. Rosenstock was great, highly recommend

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.